Welcome to Ziyavi! By accessing our website and purchasing our products, you agree to abide by the following Terms & Conditions. Please read them carefully before using our services.
1️⃣ General Terms
By using this website, you acknowledge that you are at least 18 years old or accessing it under the supervision of a legal guardian. You agree to use our website and services in accordance with all applicable laws and regulations. Unauthorized use, including copying or distributing any content without permission, is strictly prohibited.
2️⃣ Product Information & Availability
We strive to provide accurate product descriptions, images, and details. However, slight variations in color, texture, or packaging may occur due to natural ingredients and manufacturing processes. Product availability is subject to change without prior notice, and we reserve the right to discontinue or modify any product at our discretion.
3️⃣ Pricing & Payment
All prices displayed on our website are in INR (Indian Rupees) and are subject to change without prior notice. We accept various payment methods, including credit/debit cards, UPI, and net banking. Payments must be made in full at the time of purchase. In case of any payment failures, we are not responsible for any additional bank charges incurred.
4️⃣ Shipping & Delivery
Orders are processed and shipped within 2-5 business days. Delivery timelines vary based on location and courier service availability. We are not liable for delays caused by unforeseen circumstances such as natural disasters, strikes, or logistics issues. Once the order is shipped, tracking details will be provided.
5️⃣ Returns, Refunds & Cancellations
✔ Returns – We accept returns only for damaged, defective, or incorrect items reported within 7 days of delivery.
✔ Refunds – Once a return is approved, refunds will be processed within 7-10 business days through the original payment method.
✔ Cancellations – Orders can be canceled within 24 hours of purchase. Once shipped, cancellations are not allowed.
For more details, please refer to our Refund & Return Policy page.
6️⃣ User Conduct & Prohibited Activities
By using our website, you agree:
✅ Not to engage in fraudulent activities, including unauthorized transactions.
✅ Not to misuse, copy, or distribute our content for commercial purposes.
✅ Not to use the website for any illegal, harmful, or offensive activities.
Any violation of these terms may result in legal action and restriction of access to our services.
7️⃣ Intellectual Property Rights
All content on this website, including images, text, logos, and product information, is the property of Ziyavi and protected by copyright laws. Any unauthorized reproduction or distribution of our content without prior written permission is strictly prohibited.
8️⃣ Limitation of Liability
We strive to provide the best products and services; however, Ziyavi shall not be held responsible for:
✔ Any allergic reactions or health concerns related to product consumption.
✔ Any loss, damage, or delay caused by third-party service providers.
✔ Any temporary website downtime due to maintenance or technical issues.
Our liability is limited to the cost of the purchased product only.
9️⃣ Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website and services after any changes indicates your acceptance of the updated terms.